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Knowledge base
echoSMS
General use
4
What is echoSMS?
How fast can I send texts?
I logged in, now what?
What if I need to pause or take a break?
echoDIAL
General Use
8
What is echoDIAL?
Will my number be visible to voters I call?
Does this use my cell phone minutes?
I accidentally hung up my phone
I missed the call from the platform
View all 8
Getting setup
2
I think I put the wrong phone number when logging in
I logged on. Now what?
Talking to voters
6
What if the voter asks me a question I don't know the answer to?
What if the person I call is angry?
Should I leave a message?
What if a voter won't answer one of the questions?
Call Dispositions
View all 6
Payments
Payment options
2
How to make a Credit Card payment
Adding funds to my account - other payment options
Help Desk Software
by Freshdesk
